Privacy Policy

Last Updated: July 14, 2026

At Bairivo, we take your privacy seriously. This policy explains what information we collect, how we use it, and the steps we take to keep it safe. By using our website, you're agreeing to the practices described below.

Our Commitment to Data Security

Our website is protected by an SSL (Secure Sockets Layer) certificate, which encrypts the connection between your browser and our servers. This helps safeguard your personal information — including any payment details — every time you browse or check out on our site.

Any sensitive information you provide, such as credit card numbers, is only ever collected and transmitted through SSL-secured pages. We do not store full credit card numbers on our own servers; payment processing is handled through secure, encrypted third-party payment gateways.

Information We Collect

When you shop with us, we may collect:

  • Contact details such as your name, email address, shipping address, and phone number
  • Order information, including items purchased and order history
  • Payment information, processed securely through our payment provider
  • Basic technical information like browser type, device, and IP address, which helps us keep the site running smoothly and secure

How We Use Your Information

We use the information we collect to:

  • Process and ship your orders
  • Respond to customer service inquiries
  • Send order confirmations and shipping updates
  • Improve our website, products, and shopping experience

Collecting your personal information is never the main purpose of our website — it's simply a byproduct of running our store and providing you with good service. We only collect what's genuinely needed to fulfill your order and support you as a customer.

We Do Not Sell Your Information

Bairivo does not sell your contact information — including your name, email address, phone number, or mailing address — to third parties. Ever.

Advertising and Your Personal Information

We will not use your personal information or any photos you provide for advertising purposes without your clear, explicit consent. If we ever want to feature your content (for example, a customer photo) in our marketing, we'll ask you directly first.

Third-Party Service Providers

We work with a small number of trusted third parties to run our business, such as payment processors and shipping carriers. These providers only receive the information necessary to complete their specific task (for example, your shipping address is shared with our carrier solely to deliver your package) and are not permitted to use your information for their own marketing purposes.

Cookies

Our website may use cookies to remember your cart, preferences, and improve site performance. You can adjust your browser settings at any time to refuse cookies, though some site features may not work as intended if you do.

Children's Privacy

Our website and services are intended for use by adults, or by users who have obtained consent from a parent or legal guardian. We do not knowingly collect personal information from children under the age of 16.

If we become aware that we've collected personal information from a child under 16 without verified parental or guardian consent, we will take prompt technical and administrative steps to delete that information and prevent further collection.

By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using this website and its services with the permission of a parent or legal guardian.

Compliance with U.S. Law

Bairivo operates in the United States, and this Privacy Policy is designed to align with applicable U.S. federal and state privacy laws, including protections for children's online privacy. As our business grows, we'll continue to review and update this policy to stay current with U.S. legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, or misuse. While no method of transmission over the internet is 100% secure, we work hard to protect your data using industry-standard practices, including SSL encryption.

Your Choices

You can reach out to us at any time to ask what personal information we hold about you, or to request that we update or delete it, using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page along with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

US Warehouse Address: 490 43rd Street, Oakland, CA 94609, United States

China Factory Address: Donglian Village, Chengdong Subdistrict, Dongyang City, Jinhua City, Zhejiang Province, China

Email: service@bairivo.com

Phone: +1 424-524-5021

Hours: Monday–Friday, 9 AM–5 PM PT